Privacy Policy

Information we collect.

We collect information in the following ways:

Information you provide directly. When you fill out a form on the Site (for example, requesting a demo, contacting us, or subscribing to our newsletter), we collect the information you provide. This typically includes your name, email address, employer, and role. If you provide additional information in free-text fields (such as the “one dimension on your mind” field on the demo request form), we collect that information as well.

Information collected automatically. When you visit the Site, we automatically collect certain technical information about your visit, including your IP address, browser type and version, the pages you view, and the date and time of your visit. We use cookies and similar technologies to collect this information.

Information from third parties. We do not currently obtain personal information about you from third-party data brokers or data enrichment services.

How we use information.

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you the newsletter you subscribed to (you can unsubscribe at any time)
• Improve the Site and our products
• Protect against fraud and abuse
• Comply with legal obligations

We do not sell your personal information to third parties. We do not share your personal information with third parties for their direct marketing purposes.

How we share information.

We share information only as necessary to operate the company and the Site:

• With service providers who perform services on our behalf (such as email delivery, hosting, customer relationship management, and scheduling). These providers are contractually required to handle information only as needed to provide the services and to protect it appropriately.
• When required by law or legal process.
• In connection with a corporate transaction such as a merger or acquisition.

Your rights.

Depending on your jurisdiction, you may have rights regarding the personal information we hold about you, including:

• The right to access your information
• The right to correct inaccurate information
• The right to delete your information
• The right to restrict or object to certain processing
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, reach us through our contact form.

How long we keep information.

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including legal, accounting, or reporting requirements. When information is no longer needed, we delete or anonymise it.

Security.

We use reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet or method of electronic storage is fully secure; we cannot guarantee absolute security.

Children's privacy.

The Site and our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

International transfers.

CleanDims operates from a primary jurisdiction and works with service providers and customers in other countries. If you are accessing the Site from a different country than the one our infrastructure is hosted in, your information may be transferred to, stored, and processed across those locations. By using the Site, you consent to such transfers.

Changes to this Policy.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this Policy. If the changes are material, we will provide additional notice (such as adding a statement to the Site's homepage or sending an email).

Contact.

If you have questions about this Privacy Policy or our privacy practices, reach us through our contact form. A mailing address for written correspondence will be provided on request.